Help Center

Help Center

Frequently Asked Questions

Everything you need to know about Movepe services, pricing, and booking process. Can't find the answer? Contact our support.

Movepe helps you move stuff, shift homes, and transport bikes/cars across India. Three simple services: 1) Move Items - Book a truck to move your furniture and things. 2) Packers & Movers - Full house shifting with packing and helpers. 3) Bikes & Cars - Safe transport for your vehicles.
See the exact price before booking - no hidden charges. Price depends on distance, truck size, and what you're moving. Starts from ₹500. Pay online or cash when it arrives.
Movepe serves major cities across India including Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad, and many more. We provide both intercity (between cities) and intracity (within city) transportation services. You can check availability for your specific locations when booking.
Super easy! Pick what you need (move stuff, shift home, or transport vehicle). Tell us where you're moving from and to. See your price instantly. Choose truck size. Pick date and time. Pay and track!
Yes! All our drivers and packers are checked and verified. We check their documents and background so you get reliable help.
Yes, Movepe provides real-time tracking for all bookings. Once your booking is confirmed, you can track the location of your truck or packers through our website or mobile app. You can also chat directly with your driver or packer for updates and coordination.
Pay online (card, UPI, net banking) or cash when your stuff arrives. All online payments are secure.
Movepe has a fair cancellation policy: Free cancellation if you cancel more than 24 hours before pickup. 25% charge if cancelled 12-24 hours before pickup. 50% charge if cancelled 2-12 hours before pickup. 100% charge if cancelled less than 2 hours before pickup or after driver arrives. You can also reschedule your booking instead of cancelling to avoid charges.
Yes! Your stuff is covered during the move. For house shifting, insurance is included. For bikes/cars, we have special insurance.
Same-day moves available if trucks are nearby. Or book ahead for your preferred date. Check availability when you book!
Movepe offers various vehicle types: 3 Wheeler (500kg capacity) for small items, Mini Truck (750-1000kg capacity) for medium loads, E Loader (350kg capacity) for small deliveries, Pickup (800kg capacity) for medium items, and Large Trucks for heavy loads. Choose the right vehicle based on your items and requirements.
Yes, Movepe allows you to add multiple stops to your booking. This is useful when you need to pick up or drop off items at different locations. You can add stops when entering your locations during booking. The pricing will be calculated based on the total distance and route.
We care about you! Call us anytime at +91 80747 33489 or email [email protected]. We'll fix any issues right away.
Yes, for Packers & Movers service, Movepe provides professional packing materials including boxes, bubble wrap, packing tape, and protective covers. The packing team will bring all necessary materials. For Move Items service, basic packing assistance is available. You can discuss specific packing requirements when booking.
Yes, Movepe provides 24/7 customer support. You can book services anytime through our website or mobile app. However, actual service availability depends on driver/packer availability in your area. Emergency and urgent bookings are available, but may have different pricing. Our support team is available 24/7 for assistance.

Still have questions?

Can't find the answer you're looking for? Our friendly support team is here to help you 24/7.

Frequently Asked Questions | Movepe Logistics | Movepe